EASTCOM Dispatch Center

Location

The Eastern Will County Communications Center (EASTCOM) currently operates out of the Crete Police Station.

Current Services

EASTCOM currently dispatches for 11 Police and Fire agencies as well as Mutual Aid Box Alarm System (MABAS) Division #27. MABAS Division #27 handles large scale fire / EMS incidents in the area. EASTCOM is run 24 hours a day, 7 days a week, with
3 911-operators on duty at any given time.

Equipment

EASTCOM features state of the art equipment (funded by Will County 911) including, but not limited to, Enhanced 911, Motorola / Printrak CAD, Positron VOIP Power Phone, Digital Alarm Board, and Xybix ergonomic console furniture.

Purpose & History

EASTCOM combined dispatch was formed by intergovernmental agreements between the Villages of Beecher, Crete, Monee, Peotone, and University Park, and the fire districts of Beecher, Crete Township, Monee and Peotone. The purpose of forming EASTCOM was to bring the dispatching of Police and Fire agencies under 1 roof. The goal was to deliver a high level of quality service to the citizens of Eastern Will County, while being cost effective.

On October 1, 1998, these municipalities consolidated their emergency service dispatching in the EASTCOM, becoming the 5th PSAP (Public Service Answering Point) in Will County to do so.

This consolidation allowed the communities involved to save money, for the standardization of telecommunication equipment that individual communities may not have been able to purchase, and provided for an unprecedented level of cooperation between numerous Police and Fire agencies.